To message someone, simply go to their profile after matching and tap on the 'Message' icon. You can start a conversation from there!

This feature is often part of our premium membership. To see who liked you instantly, consider upgrading your Pookeee subscription.

Chats can disappear if a user has unmatched you, deleted their account, or if their account was removed for violating community guidelines. Unfortunately, we cannot recover disappeared chats.

When you report someone, our moderation team reviews the report promptly. Your identity remains anonymous. We take all reports seriously to maintain a safe community.

If you're having trouble with verification, please ensure your photos meet our guidelines (clear, recent, and show your face). If issues persist, contact support with details of the problem.

If you're having trouble logging in, please check your internet connection and ensure your credentials are correct. If the issue persists, try resetting your password or contact our support team for assistance.

Deleting the app will not affect your account data. However, if you delete your account, all matches and chats will be permanently removed.

If you've deleted your account, you will need to create a new one. Unfortunately, we cannot recover deleted accounts or reset passwords for them.

If the app is crashing, try clearing the cache or reinstalling the app. If the problem continues, please contact our support team with details about your device and the issue.

If you're experiencing issues with Facebook permissions, ensure that you have granted the necessary permissions in your Facebook settings. If problems persist, try logging in with a different method or contact support.

To edit your profile, go to the 'Profile' section and tap on the 'Edit' button. You can update your information, photos, and preferences from there.

To delete your account, go to 'Settings' and select 'Delete Account'. Follow the prompts to confirm the deletion. Please note that this action is irreversible.

You can set up your metric system in the 'Settings' section under 'Preferences'. Choose your preferred units for height, weight, and distance.

To turn off notifications, go to 'Settings' and select 'Notifications'. You can customize which notifications you want to receive or disable them entirely.

Being verified means that your profile has been confirmed as authentic by our team. This helps build trust within the community and enhances your profile's credibility.

Photos may be rejected if they don't meet our guidelines. Ensure your photos are clear, recent, and show your face. Avoid using filters, group photos, or images that violate our community standards.

Yes, you can send photos to your matches through the chat feature. Simply open the chat and tap on the attachment icon to send images.

Public photos must adhere to our community guidelines. They should be appropriate, respectful, and not contain any offensive or explicit content.

If you suspect someone is using your photos without permission, report the profile immediately. Our team will investigate and take appropriate action.

Public photos must include your face to ensure authenticity and trust within the community. Photos without a face may be rejected to maintain these standards.

Unfortunately, once you've swiped past a profile, you cannot go back to like it. You can try using the 'Rewind' feature if available, or wait for the profile to appear again in your feed.

Yes, you can report someone by going to their profile and selecting the 'Report' option. Our moderation team will review the report and take necessary action.

If you're not getting matches, try updating your profile with clear photos and a detailed bio. Adjust your preferences and be active on the app to increase your chances of matching.

This can happen if the likes are from users who are outside your current location settings or if they have recently changed their location. Adjust your location settings or check your likes section to see who has liked you.

You will receive a notification when someone matches with you. You can also check your 'Matches' section to see all your current matches.

Currently, you cannot delete individual messages. However, you can unmatch with someone to remove the entire conversation from your chat history.

To unmatch someone, go to your 'Matches' section, select the person, and tap on the 'Unmatch' option. This will remove them from your matches and chats.

To message someone, go to your 'Matches' section, select the person you want to message, and tap on the 'Message' icon to start a conversation.

Currently, voice messages are not supported. You can send text messages and photos to communicate with your matches.

To block someone, go to their profile, tap on the 'More' option, and select 'Block'. This will prevent them from messaging you or seeing your profile.

Currently, there is no feature to see if someone has read your message. You can only see when they were last active on the app.

To report inappropriate messages, go to the chat, tap on the 'More' option, and select 'Report'. Our moderation team will review the report and take necessary action.

You can see if someone is online by checking their profile or chat. If they are active, their status will show as 'Online'.

Currently, sending GIFs is not supported. You can send text messages and photos to communicate with your matches.

To mute notifications for a specific chat, go to the chat, tap on the 'More' option, and select 'Mute Notifications'. This will stop notifications for that chat only.